Banking · FinTech · Safe AI · SaaS

BOLT

A UAT platform for mortgage teams to validate and document hybrid systems with test scenarios.

Industry
Mortgage technology
Our role
Product design & engineering
Platform
SaaS web app
FIG.01 · dashboardprimary screen

The origin

Built by mortgage people, for mortgage people

VeriCore was started by two certified mortgage bankers who had spent their careers inside the systems they wanted to fix. They knew the work from the inside, which meant they knew exactly where it tended to break.

When they brought BOLT to us, the brief was simple: give operations leaders a way to capture what they know and prove a system is safe before it ships.

The problem

The same playbook, far higher stakes

For decades, mortgage teams validated new systems the same way. Test cases lived in spreadsheets, results were scattered across email, and there was no audit trail when a regulator came asking. It was tedious work, but at least the systems were predictable.

That predictability is gone. Today's operations mix AI, machine learning, hard-coded rules and human judgment into hybrid systems that keep changing. One unverified change can slip into production and cause real damage downstream: to borrowers, to compliance, to the business.

The outcome

Proof before production, not cleanup after

BOLT pulled loan data, test definitions and UAT runs into one system, with an audit trail behind every result. The old manual playbook of spreadsheets, email threads and lost context turned into a single source of truth that VeriCore's customers can hand straight to a regulator.

It's the foundation of VeriCore's mission: bringing safe AI to mortgage operations by verifying systems before they ship, with the proof and oversight the industry expects.

One source of truth

Loan data, scenarios and UAT runs in one connected system.

Audit trail behind every result

Every action logged and timestamped, ready for review.

Regulator-ready evidence

Export findings and proof as PDF, on demand.

How we worked

From a Figma and a feature list to a shipped product

VeriCore came to us with a clear vision, captured in early Figma frames and a list of features. Our job was to turn that into something teams could actually run: sharpening what mattered, designing it as one coherent system and building it end to end.

Sharpened the requirements

We pressure-tested the feature list against how mortgage QA teams actually work, then narrowed the scope to the three layers that carry the product and cut the rest.

Designed the product

We pushed the early Figma into one connected system: loan profiles, scenarios and UAT runs that feed into each other, plus the roles and reporting a real QA org needs.

Built and shipped it

We built BOLT as a production SaaS: data-heavy, audit-critical, with a trail behind every result and exports ready for whoever asks for proof.

FIG.01a · the buildkey screen
BOLT dashboard, the shipped product

The approach

Safe AI starts with safe systems

You can't optimize a system into being safe after it launches. You have to verify it first. BOLT makes that the default: one platform where teams prove a hybrid system works before it ever reaches a borrower.

It rests on three layers that scale together. Loan profiles hold the test data, scenarios define what to check and UAT runs pair the two and track every step, result and sign-off through to the end.

Layer 1 · Loan profiles

Rich mortgage records

Build your repository by hand or import it through CSV, JSON or MISMO XML. Bulk uploads preview and validate every record before anything gets saved.

Search and filter by loan type, lifecycle, purpose and more. Active filters stay visible, so finding the right loan and sharing that view with your team takes seconds.

FIG.02 · loansrepository view
Loans table with active filters
FIG.03bulk upload
Bulk loan import with validation preview
FIG.04record detail
Loan profile details

Layer 2 · Scenarios

Where testing knowledge lives

Test definitions scoped to a workflow and loan type. Each step spells out what to verify, what to capture and what failure looks like.

FIG.05 · scenariosscenario builder
Scenario builder with test steps
FIG.06library
Scenario library table
FIG.07add scenario
Add scenario form

Layer 3 · UAT runs

Test, review, iterate

Pair a loan with a scenario and you have a run. Testers work through the steps, managers review and teams rerun once fixes land.

Version history

Every rerun starts a fresh version, and the old results stay on record.

Live chat and notes

Notes and files attach to each test, so the context lives with the work and not in someone's inbox.

Report export

Export results, findings and evidence as a PDF for stakeholders.

FIG.08 · uat runsrun view
UAT test in progress
FIG.09results
UAT test results
FIG.10assignee
Assignee selection dropdown

The payoff

Portfolio quality at a glance

Every loan, scenario and run rolls up here: failure rates by workflow, pass-rate trends, retest health and how the team is loaded. All of it exports for stakeholder reporting.

FIG.11 · reportingportfolio dashboard
BOLT dashboard overview
FIG.12charts
Dashboard charts in dark mode

Access control

Built for how QA teams work

Four roles mirror a real mortgage QA org. Testers run the UAT tests, managers assign work and review outcomes, admins manage the team and workspace and owners hold full control.

Each person sees only what their role allows, and every action lands in an audit trail, so the proof a regulator asks for is already there. Invite people by email, update roles inline and keep an eye on pending invitations.

FIG.13 · accessteam & roles
Organization members settings

In the client's words

What VeriCore had to say

Their background in healthcare technology meant they arrived with a genuine understanding of regulated markets. Multi-state statutes, data privacy and audit trails were treated as foundational requirements, not secondary concerns.

They never blindly accepted instructions. They pressure-tested assumptions and protected the platform's integrity. When obstacles surfaced, the answer was never “we cannot do it,” but always a collaborative push to find the best approach.

Compliance built in, not bolted on

Statutes, privacy and audit trails treated as product requirements from day one.

Solution-oriented at every obstacle

Every challenge met with analysis and collaboration, never a dead end.

Patent-pending testing infrastructure

Advanced mortgage logic translated into an industry-leading UAT platform.

They are, without question, one of the finest software engineering groups I have ever partnered with.

Monique Shuler, VeriCore Systems

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